White House Launches ‘Time is Money’ Campaign to Combat Inefficient Chatbots

Hey there,

The Biden administration has launched the "Time Is Money" campaign to crack down on businesses that waste consumer time, focusing on ineffective customer service chatbots. The campaign empowers the CFPB to regulate and take action against companies that misuse chatbots and other practices that degrade quality of life.

TODAY’S ROADMAP

• Current Happenings in AI World

• Biden’s “Time Is Money” Campaign Targets Ineffective Chatbots

• Instantly Extract Insights: Unlock Your PDF's Potential with Humata AI

• 5 AI Tools to Boost Your Productivity

  and more…

NEWS

Current Happenings in AI World

Unlikely Partners: Nvidia collaborates with California to train 100,000 students, developers, and data scientists on advanced AI tools.

Fueling the Hype: Perplexity CEO Aravind Srinivas hinted that the pro version of his platform might already be using OpenAI’s hyped “Strawberry” technology.

Bang for Your Buck: Bloomberg reports that even the basic version of Apple’s iPhone SE is expected to include Apple Intelligence.

Safe Haven: Meta has secured a multi-year deal to protect Universal Music Group artists from “unauthorized AI-generated content” on its platforms.

EU Uproar: Nine European countries have lodged complaints against Elon Musk’s X for allegedly using posts to train Grok without users’ consent.

AI UPDATE

Biden’s “Time Is Money” Campaign Targets Ineffective Chatbots

The Biden administration unveiled a new campaign this week to hold businesses accountable for wasting consumer time, introducing strict regulations on customer service chatbots. The “Time Is Money” campaign empowers the Consumer Financial Protection Bureau (CFPB) to implement rules targeting practices that “add unnecessary headaches and hassles to people’s days and degrade their quality of life.”

A key focus of the campaign is on customer service chatbots. The CFPB will have the authority to take action against businesses that misuse chatbots. Specifically, the government plans to target chatbots that employ AI-generated voices to mislead consumers into thinking they are interacting with a real person.

According to a White House announcement, the CFPB will identify “unlawful” practices and take action against “ineffective and time-wasting chatbots used by banks and other financial institutions in place of genuine customer service.” While acknowledging that chatbots can be useful for answering basic questions, the administration emphasizes that they often fall short when it comes to resolving complex issues and disputes.

The government’s position is clear: technology like chatbots should be used to enhance customer service with quick response times, not as a means to avoid basic responsibilities such as processing refunds. The Biden administration also insists that customers should have easy access to human representatives at convenient times without enduring long wait times.

In addition to chatbots, the campaign addresses other consumer concerns, such as difficult-to-cancel subscription services and new automatic refund rules for airlines to reimburse travelers for canceled flights—an especially timely move following the recent CrowdStrike outage. The public is encouraged to submit ideas for further actions the government can take to tackle these issues.

AI AT JOB

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AI MEETS PRODUCTIVITY

5 AI Tools to Boost Your Productivity

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PROMPT OF THE DAY

Channel Your Inner Fred: Step Back in Time with the Flintstones

prompt: I want you to act like [Fred from the Flinstones]. I want you to respond and answer like the chracter. Do not write any explanations and only answer like the character would. You must know all of the knowledge of character. My first sentence is 'Hi'

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AI CRAFTED IMAGES

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Prompt:
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See you in the next one!

Warm regards,

Team AI Junction

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